If you didn’t know by now, the Steam Forums were “temporarily down for maintenance” on November 6th. Somebody hacked the Steam forums to add their own official notice section at the top of the forums pointing to a website. The following screen shot shows what had happened to the forums.
This hack goes beyond the Steam forums. A Valve owned database containing personal information such as credit card numbers, Steam account information, and other personal information has been compromised.
Valve Corporation CEO Gabe Newell had this to say:
We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.
We don’t have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.
While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.
We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.
If you have a Steam account you may have received the following email from Gabe:
Dear Steam Users and Steam Forum Users,
Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.
We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.
We don’t have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely. While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.
We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.
We will reopen the forums as soon as we can. I am truly sorry this happened, and I apologize for the inconvenience.
-Gabe.
Maybe the hackers were able to confirm the existence of Left 4 Dead 3 while snooping around Valve’s database.